Asos customers told online retailer hacked in phone alert
First reported 6 Oct, 09:17 UTCUpdated 12m ago11 sources
4 left · 5 center · 2 right · Full breakdown

Polyview Briefing
AI-generatedASOS customers received a push notification on the retailer’s app claiming the company had been hacked and threatening to leak data, prompting the firm to launch an investigation while its website and app stayed online. The incident was reported across outlets in the UK, Australia, Ireland, Singapore and the US.
How the Left framed it
Left‑leaning outlets describe the alert as a sinister, bizarre message that threatens a full data leak and frame it as a clear hack of the retailer.
How the Center framed it
Center outlets present the notification as an apparent cyber‑attack, note that ASOS is investigating, and some mention a drop in the company’s share price.
How the Right framed it
Right‑leaning outlets focus on the alarming nature of the message, label it a hacking fear, and highlight technical details such as a claimed compromise of a Snowflake instance.
What everyone reports
- ASOS customers received a push notification/phone alert claiming the retailer was hacked
- The message warned that data would be leaked if the company did not engage
- ASOS said it was investigating the incident
- The ASOS website and mobile app remained operational
Where coverage differs
- Some outlets call the incident a confirmed hack while others describe it as an apparent or possible breach
- The severity of the compromise is portrayed as a full data leak versus a threat without confirmed loss
- CNA reports a drop in ASOS shares, a detail not mentioned by other outlets
Written by AI from the headlines and excerpts of 11 outlets (Groq) on 6 Oct, 13:05 UTC. It can make mistakes — read the original reporting below. How briefings work
Compare the headlines
How outlets on each side framed it
"Engage with us, or we will leak it," Asos shoppers warned in an alarming message sent from online retailer's app.
Dozens of people appear to have received a strange message from the clothing and beauty store's app.
ASOS customers received a bizarre message on Tuesday morning.
Full coverage
11 outlets — tap a headline to read it at the source
- ASOS customers sent bizarre 'hacked' notification threatening information leak (opens The Mirror in a new tab)
Several ASOS customers have received a sinister push notification indicating that the online fashion retailer has been hacked
- ASOS 'hacking' fears as customers sent alarming message - 'fully compromised' (opens Daily Express in a new tab)
ASOS customers received a bizarre message on Tuesday morning.
- ASOS app users receive push notifications apparently sent by hackers (opens BBC News in a new tab)
Dozens of people appear to have received a strange message from the clothing and beauty store's app.
- UK online retailer ASOS shares drop on reports of cybersecurity breach (opens CNA in a new tab)
- Asos customers told online retailer hacked in phone alert (opens RTÉ News in a new tab)
Thousands of Asos customers have been sent a phone alert saying the retailer has been hacked.
- Customers sent rogue message as major fashion retailer caught in apparent hack (opens The Sydney Morning Herald in a new tab)
Customers of the popular online clothing retailer ASOS have received an alert that appears to threaten the company’s IT department with a data release.
- Irish customers of Asos receive bizarre, threatening message as the company is hacked (opens TheJournal.ie in a new tab)
Customers received a mobile app notification that said “ASOS HACKED”.
- Ominous Warning Sent To ASOS Users' Phones: What Happens Now (opens Newsweek in a new tab)
ASOS is investigating an apparent cyberattack after users received a warning claiming hackers had compromised company systems.
- Customers' personal details may have been accessed in hack, Asos says (opens ABC News (Australia) in a new tab)
"Engage with us, or we will leak it," Asos shoppers warned in an alarming message sent from online retailer's app.
- Asos confirms hack warning 'basic personal information' may have been accessed after customers receive 'unauthorised notification' on app (opens Daily Mail in a new tab)
The phone alert, titled 'ASOS hacked', read: 'Dear ASOS DPO and IT, we have full compromised the Snowflake instance. Engage with us, or we will leak it: t.me/xuanyewengateway.'
- Asos customers receive ‘hack’ message threatening to leak personal data (opens The Guardian in a new tab)
Shares in fashion company fall 11% after its app systems are accessed by ‘unidentified third party’ Business live – latest updates Asos is investigating unauthorised access to its app system after shoppers received a notification claiming hackers had “fully compromised” its data. The online fashion retailer said basic…



